United Synagogue.
Systems integration, software development, change management, IT audit
The US is a charity with over 30,000 members, 500 employees and over 60 locations. It was spending significant amounts on its IT with little return on its investment. We were asked to define and execute a 5-year IT strategy
covering personnel, processes, hardware, software and third party suppliers.
The work
We undertook a full organisational technical audit, defined a centralised database system, integrated existing systems, constructed bespoke systems, implemented fit-for-purpose processes and procedures, and helped the
organisation manage internal change. We delivered bespoke web-enabled membership and fundraising systems with full cash office and reconciliation capabilities, a centralised supplier payment system and a full suite of
burial and cemetery management applications
The results
The IT budget was reduced by 40%, whilst the processes and procedures set in place ensured both security and business continuity. The bespoke developments allowed all locations to access the new 'one-member, one record' database.
"Totally came on board at a time of great change for the organisation and over a 5 year period they have transformed the technical infrastructure of the US."
Saul Zneimer, Chief Executive (2002 - 2007)
What We Do
Products
Testimonials
"Totally is a class act - they bring passion, insight, knowledge and above all sensitivity towards our organisation."
